LSeven Solutions Blog

You are an expert in your field, right? Whether you sell a product or commit to a batch of service offerings, you know your job and you know it well. We're guessing you have some great employees who know their job well too, right? You hired them because of their drive, interest, and possibly knowledge in the field (or you spend plenty of time teaching and training them). So when someone's computer goes down, why should they waste their time trying to fix it?

Everyone here at L7 Solutions would like to wish our clients a happy and safe Halloween! We'd like to share a couple computer and tech support horror stories to set today's spooky mood!  Get out your flashlights and gather around the campfire for these chilling tales that could happen to any small business.

As a business owner, if you've ever looked into training seminars, you've probably been taken back by the price. Your industry likely has a whole slew of organizations dedicated to business training, and there are often training courses on specific software packages you use in your day-to-day line of business. Your employees may know full-well how to do their job, but are they doing it as effectively as possible in order to drive business forward?

If you take a laptop out into the world, you've probably seen the notification saying "Wireless Network Detected." Free hotspots are not uncommon in coffee shops, hotels, airports, and other public locations,  There are some things to know before you simply hop on an unfamiliar wireless network.

Ever notice how much faster a brand new computer is compared to an older one? Think back... was your computer as slow as it is today as it was a few years ago when you first got it? How did you tolerate that back then? It turns out your computer actually gets slower over time, but to contrast that new computers are getting faster, cheaper, and more energy efficient. Computers aren't designed to last forever, and this isn't on purpose; general day-to-day usage and time give computer components a good thrashing. So why is your computer slow? Here are some L7 Solutions secrets about why your old computer struggles to keep up with you.

Plenty of Upstate New York businesses use the Microsoft Office suite of productivity tools. From Office 2007 and on, Microsoft has made it extremely easy to dress up your documents and presentations. These tricks will typically work with most Office products, from Word to Power Point, even Outlook; although in some apps the options might be in different places. Today's tutorial will focus on Microsoft Word.

The mobile smart phone market is certainly a healthy one, and powerful devices are getting into more hands (for both consumers and businesses). There are a few great selections to choose from; RIM's BlackBerry, Microsoft's Windows 7, Google's Android OS, and Apple's iPhone. The latest incarnation of the Apple iPhone hits store shelves today, although from first glance it looks the same as the previous iPhone 4. Let's take a look at some of the differences.

The Internet is without a doubt the largest collection of information humanity has ever seen. The trick is getting the information you want quickly. That's where search engines come in, and no search engine has received more recognition than Google. These 10 tricks will help you master your Google searches like a pro and get you to the information you seek faster, and you might be able to impress a colleague or two.

Here's a scenario: Tom's computer is acting up and getting a blue screen error a couple times a day. Obviously this is a problem because it drastically cuts into Tom's efficiency. Tom is a smart guy though, so his manager asks him to see if he can fix it before calling support and putting in a ticket. After all, tech support costs money. Tom spends about 4 hours across the next few days researching the issue, attempting a few things, and finally fixes it. Way to go Tom! You just saved the company money... or did you?

One of the questions we get fairly often is what are the benefits for a small business switching to a managed IT service as opposed to a break-fix-style relationship. When a new client calls upon us to resolve an issue or organize an IT project we talk to them about our proactive managed services, and often we get a reply like "Well we love your service, but we'll just call you when something is broke." Managed services offer a lot of stability and benefits for small businesses. What exactly can switching to a proactive managed services agreement with your IT provider do for your business?